IDENTIFIKASI STRATEGI KEBERHASILAN LAYANAN E-GOVERNMENT DI KOTA MEDAN

Authors

  • Dito Aditia Darma Nasution Universitas Pembangunan Panca Budi
  • Puja Rizqy Ramadhan Universitas Pembangunan Panca Budi
  • Soulthan Saladin Batubara Universitas Pembangunan Panca Budi
  • Dedy Husrizal Syah Universitas Negeri Medan
  • M. Firza Alpi Universitas Muhammadiyah Sumatera Utara

DOI:

https://doi.org/10.31764/paedagoria.v11i2.2408

Keywords:

Success of the services, SWOT analysis, E-Government Services.

Abstract

Abstrak: Tingginya kebutuhan akses informasi teknologi yang harus cepat, akurat, efektif dan efisien menjadi suatu hal wajib dalam aktivitas sehari-hari dimana salah satunya yaitu di Kota Medan yang telah menggunakan layanan e-goverment pada sistem pemerintahannya. Penelitian ini bertujuan untuk mengidentifikasi strategi keberhasilan dalam layanan e-goverment di Kota Medan yang telah berjalan dari tahun 2017. Metodologi penelitian melalui pendekatan bersifat deskriptif yang dibagi kedalam tiga tahapan yaitu pada tahap – I pemeritah Kota Medan telah menerapkan sistem layanan  e-goverment kepada masyarakat dengan memberikan 25 layanan aplikasi, pada tahap – II  penelitian memberikan evaluasi penilaian e-goverment berdasarkan pencapaian tujuannya sesuai dengan (World Bank), dan pada tahap – III peneliti mencoba membuat suatu analisa SWOT dalam menghasilkan suatu identifikasi strategi dalam keberhasilan e-goverment berdasarkan hasil analisa pada tahap – I dan tahap – II yang selanjutnya dari aktivitas tahap – I, tahap – II dan tahap – III diharapkan akan diperolah suatu identifikasi strategi keberhasilan layanan e-goverment pemerintah Kota Medan. Hasil penelitian menunjukkan bahwa terdapat 11 identifikasi strategi keberhasilan pada layanan e-goverment di Kota Medan.

Abstract:  The high need for access to information technology that must be fast, accurate, effective, and efficient becomes a necessity in daily activities where one of them is in the city of Medan that has used e-government services in its government system. This study aims to identify a successful strategy in e-government services in Medan City which has been running since 2017. The research methodology through a descriptive approach is divided into three stages, namely at the stage - I, the City Government of Medan has implemented an e-government service system to the public. by providing 25 application services, in stage - II the study provides an evaluation of the e-government assessment based on achieving its objectives by (World Bank), and in phase - III the researcher tries to make a SWOT analysis in producing an identification of strategies in the success of the e-government based on the analysis of the results in phase - I and stage - II, which is further from the activities of phase - I, stage - II and stage - III, is expected to obtain an identification of the success strategies of the Medan City government e-government services. The results showed that there were 11 identification of success strategies in e-government services in the city of Medan

References

Arnitasari, N. (2013). Akuntabilitas Pemerintah Provinsi Jawa Timur dalam Pengelolaan Aset. Jurnal Kebijakan Dan Manajemen Publik, 1(1), 48–55.

Aryawati, N. P. A., & Sudana, I. P. (2018). Financial Performance Mediates Equity Fund, Regional Allocation On Human Development Index And Economic Growth. Jurnal Ilmiah Akuntansi Dan Bisnis, 13(1), 28–41. https://doi.org/10.24843/JIAB.2018.v13.i01.p04

Cui. (2004). Keterkaitan Akuntabilitas dan Transparansi dalam Pencapaian Good Governance. Jurnal Perencanaan Wilayah Dan Kota, 15(1), 34–47.

Gayatri, & Latrini, M. Y. (2018). Efektivitas Penerapan Sistem Keuangan Desa dan Kualitas Laporan Keuangan Desa. Jurnal Ilmiah Akuntansi Dan Bisnis, 13(2), 113. https://doi.org/10.24843/JIAB.2018.v13.i02.p05

Hinrichs, U., Carpendale, S., Knudsen, S., & Thudt, A. (2017). Analyzing qualitative data. Proceedings of the 2017 ACM International Conference on Interactive Surfaces and Spaces, ISS 2017. https://doi.org/10.1145/3132272.3135087

Irwan, & Deri. (2011). Pengaruh Penerapan Sistem Pengendalian Intern Pemerintah, Kompetensi Sumber Daya Manusia dan Penerapan Standar Akuntansi Pemerintah Terhadap Kualitas Laporan Keuangan Pemerintah Provinsi Sumatera Barat. Universitas Negeri Padang.

Junita, A., Erlina, E., Abubakar, E., Muda, I., & Abdullah, S. (2018). Influence of Budget Participation and Leadership Style Against Rebudgeting on Work Unit of Apparatus. Journal of Business & Retail Management Research, 13(2), 274–284. https://doi.org/10.24052/jbrmr/v13is02/art-25

Karmila, T., A.R, & Darlis, E. (2014). Pengaruh Kapasitas Sumber Daya Manusia, Pemanfaatan Teknologi Informasi, dan Pengendalian Intern Terhadap Keterandalan Pelaporan Keuangan Pemerintah Daerah. Jurnal Sorot, 9(1).

Maxwell, J. A., & Reybold, L. E. (2015). Qualitative Research. In International Encyclopedia of the Social & Behavioral Sciences: Second Edition. https://doi.org/10.1016/B978-0-08-097086-8.10558-6

Muhtar, M., Putro, D. A., & Sutaryo, S. (2017). Penentu Transparansi Pemerintah Daerah: Sebuah Studi pada Pemerintah Daerah di Indonesia. Jurnal Akuntansi & Auditing Indonesia, 21(2), 141–156. https://doi.org/10.20885/jaai.vol21.iss2.art6

Nugroho, T. R., & Prasetyo, N. E. (2018). Pengaruh Karakteristik Pemerintah Daerah Terhadap Kinerja Keuangan Pemerintah Daerah Kabupaten & Kota Di Jawa Timur. Assets: Jurnal Akuntansi Dan Pendidikan, 7(1), 27–34. https://doi.org/10.25273/jap.v7i1.1823

Pepinsky, T. B., & Wihardja, M. M. (2011). Decentralization and Economic Performance in Indonesia. Journal of East Asian Studies, 11(3), 337–371. https://doi.org/10.1017/S1598240800007372

Sari, D. ., & Putra, H. . (2012). Menelisik Akuntansi Pemerintahan Berbasis Akrual. Jurnal Ekonomi, Akuntansi,Dan Manajemen (JEAM).

Sofyani, H., & Prayudi, M. A. (2018). Implementation Of Performance Based Budgets In Regional Government With “A†Performance Accountability. Jurnal Ilmiah Akuntansi Dan Bisnis, 13(1), 54–64. https://doi.org/10.24843/JIAB.2018.v13.i01.p06

Sriwijayanti, H. (2018). Analisis Pengaruh Transparansi, Akuntabilitas dan Pemanfaatan Sistem Informasi Akuntansi Keuangan Daerah terhadap Pengelolaan APBD (Studi Persepsi Pengelola APBD SKPD Dinas Pemerintah Kota Padang). Jurnal EKOBISTEK, 7(1), 89–101.

Susanto, A. A., & Halim, A. (2018). Efek Ratchet pada Anggaran Pemerintah Daerah: Studi pada Satuan Kerja Perangkat Daerah Pemerintah Provinsi Daerah Istimewa Yogyakarta. Jurnal Akuntansi & Akuntabilitas Publik, 1(1), 88–96.

Sutojo, S., & Aldridge, E. J. (2015). Good Corporate Governance : Tata Kelola Perusahaan yang Sehat. Jakarta: Damar Media Pustaka.

Wulandari, D. N., & Nuryanto, M. (2018). The Effect Of Internal Control, Anti-Fraud Awareness, Integrity, Independence, And Profesionalism To Fraud Prevention. Jurnal Riset Akuntansi Mercu Buana, 4(2), 117–125. https://doi.org/10.26486/jramb.v4i2.557

Yusuf, A. M. (2014). Metode Penelitian Kuantitatif, Kualitatif, & Penelitian Gabungan. In KENCANA. https://doi.org/10.1016/S0257-8972(02)00060-9

Zeng, Y., & McLaren, J. (2015). The Impact of Large Public Sales of Government Assets: Empirical Evidence From The Chinese Stock Markets On A Gradual and Offer-To-Get Approach. Review of Quantitative Finance and Accounting, 45(1), 137–173. https://doi.org/10.1007/s11156-014-0433-9

Downloads

Published

2020-07-25

Issue

Vol. 11 No. 2 (2020): Juli

Section

Articles

License

In submitting the manuscript to the journal, the authors certify that:

  1. Authors are authorized by their co-authors to enter into these arrangements.
  2. The work described has not been formally published before, except in the form of an abstract or as part of a published lecture, review, thesis, or overlay journal. Please also carefully read Publication Ethics
  3. That it is not under consideration for publication elsewhere,
  4. That its publication has been approved by all the author(s) and by the responsible authorities – tacitly or explicitly – of the institutes where the work has been carried out.
  5. Authors secure the right to reproduce any material that has already been published or copyrighted elsewhere.
  6. Authors agree to the following copyright agreement.

Authors who publish with Paedagoria : Jurnal Kajian, Penelitian dan Pengembangan Kependidikan agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal. 
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.