PENINGKATAN KEGIATAN OPERASIONAL KLINIK PRATAMA AL-IKHLAS MUHAMMADIYAH BOROBUDUR
DOI:
https://doi.org/10.31764/jpmb.v4i2.3967Keywords:
improvement, operational activities, performance, pratama clinic.Abstract
ABSTRAK
Kegiatan operasional sebuah klinik yang berjalan sesuai dengan ketentuan yang telah ditetapkan dalam peraturan perundang-undangan dan kebijakan pemilik mendukung tercapainya visi dan misi klinik. Tujuan dari kegiatan pengabdian masyarakat ini adalah meningkatkan kegiatan operasional Klinik Pratama Al-Ikhlas Muhammadiyah Borobudur untuk memperbaiki kinerja klinik yang selama beberapa tahun terakhir mengalami penurunan. Metode yang digunakan adalah studi kasus menggunakan observasi partisipatif dengan mensinergikan kegiatan pengabdian masyarakat dosen Magister Administrasi Rumah Sakit Universitas Muhammadiyah Yogyakarta dengan kegiatan operasional Klinik Al-Ikhlas Muhammadiyah Borobudur (Klinik) bekerja sama dengan Ranting Aisyiyah Borobudur 3 dan Cabang Borobudur. Hasil dari pengabdian masyarakat adalah peningkatan kegiatan operasional klinik dalam memberikan pelayanan kesehatan kepada masyarakat terutama warga Muhammadiyah dan Aisyiyah Borobudur dan warga masyarakat yang berada di sekitar klinik. Hasil dari pengabdian masyarakat yang lain adalah peningkatan motivasi dari sumber daya manusia klinik untuk memperbaiki kinerjanya sehingga klinik dapat menjalankan fungsinya dengan baik.
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Kata kunci: peningkatan; kegiatan operasional; kinerja; klinik pratama.Â
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ABSTRACT
The clinic's operational activities that work according to the provisions that have been set in regulations and stakeholder policy can support the clinic to achieve the clinic’s vision and mission. This community service aimed to improve the operational activities of Klinik Pratama Al-Ikhlas Muhammadiyah Borobudur, especially in improving the clinic’s performance which decreases in recent years. The method applied was a case study using participatory observation by synergizing both the community service of the master of Hospital administration lecturers, Universitas Muhammadiyah Yogyakarta, and clinics operational of Klinik Pratama Al-Ikhlas Muhammadiyah Borobudur which collaborate with Aisyiyah Borobudur Branch 3 and Borobudur Branch. The result of this community service was the improvement of the clinic’s operational activities in providing health service to the community, especially the residents of Muhammadiyah dan Aisyiyah Borobudur and also the residents around the clinic. Besides, another result of the community service was the enhancement of the motivation of clinical human resources to improve the clinical performance, so the clinic can carry out its function properly.                                                            Â
Keywords: improvement; operational activities; performance; pratama clinic.
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